Lattice

Managed business platform for growing teams

One platform to run your growing business.

Replace scattered tools and manual handoffs with connected sales, operations, customer management, and reporting—configured around how your team already works.

Lattice is the software. Design, setup, migration, and ongoing support are part of how we deliver it.

Interactive product exampleIllustrative workspace
Northstar MechanicalOperations workspace · Sample

Service request · SR-1842

Annual system inspection

New request

A customer request creates one shared record.

Customer
Harbor & Pine (sample)
Site
East warehouse
Requested
Tuesday morning
ReplacesDisconnected tools, spreadsheets, and duplicate entry
ConnectsSales, work, customers, team, billing, and reporting
Delivered asA configured platform with hands-on implementation

One record, end to end

A request becomes work,
an invoice, and an update.

In Lattice, information moves through the business instead of being re-entered at every step. The same customer and service record can drive scheduling, delivery, billing, and communication.

Try the sample workspace above
  1. 01Request received

    Customer, location, need, and preferred timing enter once.

  2. 02Work scheduled

    The team gets the assignment; the customer gets the update.

  3. 03Delivery recorded

    Time, notes, materials, and follow-up stay with the record.

  4. 04Invoice prepared

    Completed work becomes billing without rebuilding the context.

What the platform connects

The operating layer
behind the business.

Start with the areas you need now. Add workflows and modules without rebuilding the foundation underneath them.

01

Sales & billing

Offerings, checkout, orders, invoices, and payment context.

02

Operations

Requests, projects, schedules, tasks, inventory, and documents.

03

Customers & team

Customer history, roles, access, assignments, and communication.

04

Reporting

Shared operating data, activity, performance, and business health.

Shared foundation

Identity & access

Business data

Brand & customer experience

Permissions & governance

Managed implementation

Software, configured
and run with you.

Lattice is not a blank toolkit and it is not a consulting deck. You get a working platform, configured by a team that understands how operations actually fit together.

01

Understand the operation

We map the workflows, responsibilities, approvals, and information your business depends on.

02

Configure your workspace

We set up Lattice around your language, brand, modules, permissions, and existing data.

03

Launch and improve

We prepare the team, support the rollout, and adapt the platform as the business changes.

Who Lattice fits

Growing businesses with real operational complexity.

A good fit usually has multiple teams, locations, service lines, or brands—and has outgrown the handoffs between point solutions.

  • Retail and service operations
  • Property and portfolio businesses
  • Project and knowledge-based teams
  • Multi-brand or multi-location groups

See whether the model fits

Bring us one messy workflow.

In 20 minutes, we’ll map how it could move through Lattice and tell you plainly whether the platform is a fit.

Book a 20-minute fit call